Learn on your company's information. Scalable across every team and shift.
The chiller on the roof — AHU-500-001 — keeps tripping the breaker. What's the history on this unit?
Belt slip pattern matches three prior incidents on this unit§3. Last belt change was 14 months ago — past the 12-month interval in your PM schedule§7.
What's the lockout procedure for this unit?
Per Lockout/Tagout §7.3§12: isolate breaker A-12, verify zero energy with tester, apply three locks.
Alona is a connected suite — every part shares the same indexed knowledge, the same audit trail, and the same operator-grade interface. No swivel-chairing.
Ask Alona in chat and get instant answers from your own documents — every response cited back to the source paragraph.
Private knowledge base. Drop in PDFs, Word, web pages — Alona indexes them privately, tracks staleness, and cites every answer back to the source paragraph.
Assets, tickets, and PM schedules — connected to the same indexed knowledge so techs always have the right answer at the work order.
Quick chat for crews on the floor. Same answers, same citations — pulled from the knowledge your admins uploaded.
What got asked, what got answered, where the gaps are. Every unanswered call is a ticket for documentation.
No fine-tuning. No model training. Alona reads what you upload, indexes it privately, and answers from it — with citations.
Manuals, SOPs, policy docs, web pages, even call recordings. PDFs, Word, Excel, audio — Alona handles the lot.
Every paragraph gets a stable §cite handle. Conflicts and stale clauses are flagged before they bite — then your team can ask anything.
Every fact Alona surfaces traces back to the exact paragraph. Click a §cite chip to see the source. No hallucinated answers, no “I think so” — just citations.
Your documents stay yours. Alona retrieves from them — never trains foundation models on them.
Documents older than your policy interval get a rust-colored “stale” pip. Alona flags them in answers.
Every claim in every channel — voice, chat, ticket — links back to the source paragraph.
If your question isn't here, our team replies within a working day.
Talk to the teamAlona is an Operational Intelligence Engine. It indexes your private documents (manuals, SOPs, policies), then answers your team's questions from that knowledge and auto-generates training courses from what they ask about most — every answer cited back to the source paragraph.
Alona is trained on your company's information, not the open web. It surfaces stale documents, flags conflicting policies, and turns the questions your team actually asks into training courses. Every answer cites the exact paragraph it came from.
Only your documents — and only for retrieval. We don't fine-tune foundation models on your data, and we don't share it across customers. Indexed knowledge stays in your tenant.
CMMS (Limble, MaintainX, UpKeep), ticketing (Zendesk, Intercom), document stores (Google Drive, SharePoint, Dropbox), and your existing identity provider (Okta, Azure AD, Google).
Yes. The mobile app is built for technicians wearing gloves, climbing ladders, or operating equipment — quick chat with the same indexed knowledge your admins uploaded, citations on every answer.
Two weeks for a standard pilot: document upload + index (day 1–3), agent persona + escalation rules (day 4–7), team rollout + soft launch (week 2). White-glove the whole way.
30-minute demo. We'll bring sample call flows from your industry — facilities, field service, multi-site ops — and walk through how Alona fits.